Working with Resistant Families

Date & Time:

Tuesday 3 March 2020 (09.15 - 16.30)

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St Luke’s Church Centre, Great Colmore Street Lee Bank Birmingham B15 2AT


Target Group: 

This course is designed for professionals who predominantly work with children, young people and/or their parents/carers and contribute to assessing, planning, intervening and evaluating the needs of a child and parenting capacity where there are safeguarding concerns. For example, Police, Social Workers, health professionals including midwives, school nurses, health visitors, teachers, probation staff.


To enable professionals to work effectively with reluctant, resistant and/or aggressive families. The course will look at professionals’ roles and relationships with family members, explore issues of power and conflict management, and look at effective strategies for working confidently with these families on a multi-agency basis.

Learning Outcomes:

  • Understand that the safety and welfare of the child or children is paramount
  • Understand the principles of the comprehensive model of change to inform decision making
  • Describe how to engage with families to lessen the likelihood of resistance or aggression
  • Recognise signs of disguised compliance and its implications for risk assessment
  • Use lessons from serious case reviews to inform their professional practice
  • Examine their own and other professional's responses to reluctant, resistant or hostile families and the impact on the worker and professional networks
  • Describe a model for the assessment of parental motivation and capacity to change
  • Describe what leads some families to be reluctant, resistant or hostile towards intervention by agencies
  • Employ effective responses in engaging with this group of families which take into account the principles of anti-discriminatory practice
  • Understand conflict theory and how the use of power is exercised in the professional relationship
  • Develop strategies to ensure that they implement safe working practices by clearly assessing any risks to personal safety
  • Use supervision and support effectively to identify and manage cases where parents display these characteristics
  • Develop action plans to work more effectively with families who are aggressive, resistant or reluctant to engage Families Who Resist Change
  • Maintain the momentum of change
  • Develop action plans to work more effectively on a multi-agency basis with families where there are issues of neglect


Booking has now closed for this event.

Further Information:


0121 464 2612



Venue Details:

St Luke’s Church Centre, Great Colmore Street Lee Bank Birmingham B15 2AT